Dealing with Dental Insurance Consultants

Accuracy and Completeness

If necessity for your treatment is not evident on the x-rays, periodontal charting, or other documentation you submit, always include a narrative. Like the example used to introduce this article, you have examined the patient clinically, the consultant has not and may need that additional information to make a benefit decision.

Stay away from “boiler-plate” narratives. A brief concisely-written narrative describing condition and need will always be considered more appropriate.

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