I have had a crown denied several times - what do I do?
There are times when a crown is warranted by an insurance company and their consultants just won't see things your way. You've written narratives about the size of the existing amalgam restoration and the fact that there is recurrent decay around the margins, sent in intra-oral photos and x-rays to demonstrate necessity, but the consultants just won't budge.
Your options are partially a function of the state in which you practice. Whenever you receive a denial of benefits, the EOB should always list your appeal options. In some states, after you've exhausted all in-house appeals (including review by their peer review committee) you are entitled to request review by an unbiased third party agency (often at the cost of the insurance company). Other options are the Peer Review Committee of your state ADA component. Check with your state board and dental association for your particular options.
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